Wednesday, November 18, 2009

Pepsi Has Great Customer Service!

Pepsi has great customer service. Seriously.

As you know, there are plenty of Pepsi vending machines all over the place, especially school campuses. Being extremely thirsty and craving a Sobe Life Water, I thought I'd get one. At the vending machine, after spending $1.50 for it, my drink got stuck between the glass and the machine...

So I called the Pepsi hotline. I got an automated message telling me to have my phone number on hand, which lasted at most a minute, and then viola!, someone answered the phone! I explained what happened and he was like "no problem, let me send you a free voucher redeemable at any local grocery store".

Now, that's good customer service. It was quick and easy. I didn't have to listen to an automated machine forever (like with Verizon) and the guy was friendly and available. I'm completely satisfied and no longer upset I'm not sitting here with my drink.

Now I only have one question, where are all the Pepsi commercials?

I remember watching those Britney Spears and other featured celebrities Pepsi commercials back in the day. Now, I rarely ever see any Pepsi commercials (although Coke and their polar bear is still out there).



I was watching this earlier and I definitely want a can of Pepsi. ::sigh:: I miss the old commercials.
I'm So Thirsty!

1 comment:

  1. Pepsi's always been too sweet for me. I'm a traditional Coke swiller.

    ReplyDelete